NASHVILLE, Tenn. ─ Kathy Hatter, manager of General Aviation at John C. Tune Airport for the Metropolitan Nashville Airport Authority (MNAA), has been appointed by the Board of Directors of the Tennessee Center for Performance Excellence (TNCPE) to the 2012 Board of Examiners. Every year, the TNCPE award program recognizes organizations demonstrating excellence in business operations and results.
With more than 25 years in the aviation field, Hatter has worked in many facets of aviation. After relocating to Nashville, TN, Hatter joined the MNAA Operations Department and now manages John C. Tune Airport. She has received accreditation through the AAAE Accredited Airport Executive program. Hatter received her Bachelor of Science degree in Aviation Administration from Embry-Riddle Aeronautical University and an MBA from Trevecca Nazarene University.
As an examiner, Hatter is responsible for reviewing and evaluating organizations that apply for a TNCPE Award. The Board of Examiners comprises experts from all sectors of the regional economy, including health care, service, nonprofit, manufacturing, education and
government. All members of the Board of Examiners must complete extensive training in the Baldrige Criteria for Performance Excellence. Examiners take the skills developed during training and the assessment process back to their own jobs, benefiting and improving their own organizations in the process. Each year, the TNCPE Board of Examiners contributes more than 10,000 hours of volunteer service to organizations across Tennessee.
Metropolitan Nashville Airport Authority
Established in 1970, the MNAA owns and operates Nashville International Airport (BNA) and John C. Tune Airport (JWN). As an organization committed to performance excellence, the MNAA strives to provide the Nashville Airports Experience by being great airports for its passengers, partners and employees. For more information, visit www.flynashville.com
Tennessee Center for Performance Excellence
Established in 1993, TNCPE promotes economic development by helping companies grow more competitive in today’s global marketplace. The program is patterned after the Baldrige Performance Excellence Program, recognized as the national standard. Over the years, more than 1,200 organizations have participated in and benefited from the TNCPE program. For more information, visit www.tncpe.org